Customer Voice

We received feedback from our customers using our services.

Sean Lim Lip Siong / Singapore

I am pleased with your service and Hiro explains well too. Able to speak and write English is a big big plus point. Rent report and remittance is also very prompt. I will buy again if I find a listing with a good price.

Michael Socha /US

You all explained everything very thoroughly. We appreciated the phone calls and the zoom meeting to go over the process.
Thank you SO much for your help. We will absolutely work with you on the next one when it is time for us.

Conrad (Hong Kong)

What were you worried about before purchasing a property through us?
Answer: Trouble with procedures

Jonathan Lau / Hong Kong

What was the deciding factor in purchasing our listings and services?
Answer: Agent’s prompt response and quality explanations.

Abdalwahab Almunayes

it was good , it went smoothly ,I bought my first property with it, it was good experience

WAI LING CHAU / Hong Kong

How was it when you actually tried using our services?
Answer: We were satisfied with your services.

Alex Huang / Hong Kong

Three years before, my first purchase and your company provided a smooth and very details explain ( whatsapp calling ) before my sign the purchase contract.
Also provide the details in/out management sheet every months and tax filing every years.
So, I am understanding the whole procedure for the purchase and start 2, 3, 4 5……..property for my investment in Hakata

Manfred / Germany

How was it when you actually tried using our services?
Answer: Really informative, better than in Germany.

Pierre(France)

What was the deciding factor in purchasing our listings and services?
Answer: The price of the property, the profitability and the trust in your team after multiple successful transactions.

Leung Dion/ Sigapore

Great communications in English, transparency in cost calculation (no hidden cost) and follow up services. And over time, trust has been established.

Camilo / Australia

I’d say English was the main factor as the other real estate companies I attempted to contact didn’t speak English. Also, the usually quick response of Tomo san to any question.

Ricky / Hong Kong

What was the deciding factor in purchasing our listings and services?
Answer: Good ROI, your follow-up services and trust.

Paulo / Portugal

How was it when you actually tried using our services?
Answer: it went pretty well, I have a peculiar situation in which I travel frequently, but you guys could always accommodate that, and I have only positive experiences with Gran Asset

Desmond /Singapore

The experience is good. Things are very transparent with all the information shared upfront. The fees, the estimate timeline and also on the contract signing part, which Gran Asset and Hiro san had taken the trouble to mark the sections and walked me through bit by bit on what each of the documents are and where to sign.

Blaine / US

I found with Gran Asset Management that the style of interaction is more convenient and comfortable than with the other estate agents who I spoke with initially (in like 2017). You and Hiro-San are both quite direct, and give honest feedback if I ask questions about property. I trust your expertise about the property market in Fukuoka, and I have enjoyed working with you.

Matthew / Hawai

At this early stage, everything is excellent. Awaiting to close first sale and hopefully look for more investments from Gran Asset and Tomo-san.